Reports from the doctor advised that the crewmember was stable but needed more equipment and it would be best to send him home. It took great cooperation and efforts from the Member and the Association to obtain a commercial ticket to send him. Arrangements had been made for him to be picked up by an air ambulance at Manzanillo, bring him to Mexico City and then connect with a commercial flight back home. Unfortunately, despite the various reports we’d received from the doctors in Manzanillo, the crewmember had a high fever and was not stable enough to travel. He was admitted into a hospital here in Mexico City in the intensive care unit. The crewmember's family travelled to Mexico and stayed at a nearby hotel and visits to the hospital were made every day for two weeks. Finally he was moved out of intensive care and into a room and even though his infection had ceased and he no longer required oxygen, doctors advised that he would never regain conciousness. He seemed awake, but did not recognise his family.
A new attempt to send him home was made. The airline was given specific requirements to transport him, which they didn’t comply with, and last minute arrangements needed to be made to accommodate the crewmember. The doctor who attended him at the hospital in Mexico City travelled with him, as well as his family. He arrived home safely and was sent directly to hospital.
Sadly, we found out (3 weeks later) that he had passed away.
This is the most difficult case I have dealt with regarding personal injury. I was very much involved and met his whole family and went to visit him at hospital every day. The Members in this case were absolutely brilliant. They gave us all their support and agreed to all our suggestions. The crewmember would have never been able to go home had there not been such cooperation and communication between all parties.